This policy is in place out of respect for Miami by Sail and other clients. Cancellations with less than 48 hour notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.
1. All refunds are charged a 5% administrative fee
2. Trips may be canceled up to 7 days before sailing.
3. Between 7 days and 48 hours before sailing, we can work with you to reschedule the trip at a future time.
4. Cancellations of 48 hours or less will be charged full amount due, unless the trip is rescheduled for the same charter duration.
5. If MIAMI BY SAIL cancels the trip due to weather, we will work with you to reschedule your trip at a future time. If this is not an option we will issue a refund.
6. If a trip is purchased for a future date or rescheduled for any reason, the price will be held for one year from the original payment date. After a year, the price will be adjusted to the current prices, and the customer will pay the difference.
7. Lunch or the three course lunch/dinner must be paid in full 48 hours prior to the departure date and is not refundable once purchased.
8. In addition, Captain may cancel any charter without refund for any of the following reasons:
Passengers over intoxicated.
Unconsciousness.
Aggravation of previous injury.
Illegal drug use.
Unruly or reckless behavior.
Criminal activity or violation of the local law and boating regulation.
Thank you for your cooperation, consideration, and understanding.